Coronavirus Update

Our business is closely monitoring the developments of the Coronavirus (COVID-19) and want to provide you with updates and advice on the situation.

UPDATE: 6 April 2020


Following a recent discussion, the Board of Management (BoM) has confirmed that the Easter shutdown previously communicated will continue as planned.

Due to the ongoing situation, please refer to the additional information below to understand how this impacts you:

Employees stood down or placed on furlough prior to Easter shutdown

The planned Easter shutdown still applies. Therefore please ensure the relevant number of annual leave days are booked in the appropriate time and attendance system.

Employees who have BoM approval to conduct business critical activity during Easter shutdown

Please ensure you understand what work should be completed during the Easter shutdown and work arrangements are in place to protect your health and wellbeing. All employees who are required to work during the Easter shutdown will be advised by 10 April.

Employees not asked to conduct business critical activity during Easter shutdown

Only individuals who are on the BoM approved list of exceptions should work during the shutdown period. If you have not been furloughed and are not on the exceptions list the planned Easter shutdown still applies. Therefore, please ensure the relevant number of annual leave days are booked in the appropriate time and attendance system.

We ask that if you are working or taking the Easter shutdown, please ensure that you continue to adhere to government and company guidance regarding your health and wellbeing.

Thank you for your understanding and support during this challenging period.

UPDATE: 27 March 2020


Jaguar Land Rover has produced a guide help you volunteer your time to local good causes during the coronavirus (Covid-19) pandemic. You should read all of this guide before volunteering. You should also read the up to date guidance published by the UK Government here.

Please note the following guidelines apply to the UK only. If you are in a location other than the UK, please get in touch with your local HR team to discuss.


If you have any specific questions once you have read this guide, please email

UPDATE: 23 March 2020

As you will no doubt have seen, the UK Government has issued new and far reaching guidelines in the continuing fight against Covid-19. We are reacting quickly to protect our people and our business.

You should only leave the house for one of four reasons:

  1. Shopping for basic necessities, for example food and medicine, which must be as infrequent as possible.
  2. One form of exercise a day, for example a run, walk, or cycle - alone or with members of your household.
  3. Any medical need, or to provide care or to help a vulnerable person.
  4. Travelling to and from work, but only where this absolutely cannot be done from home. For working from home top tips, please take a look at download on this page.

These four reasons are exceptions - even when doing these activities, you should be minimising time spent outside of the home and ensuring you are two metres apart from anyone outside of your household.

We are already enacting a controlled stop of vehicle production at our manufacturing sites. Over the next 24 hours we will be reviewing all other facilities to determine which areas are business critical and which can be safely shut down and brought to a controlled stop.

*Please look out for your own functional communications emails which will advise you on actions you should take specific to your role.


New Employee Covid-19 Information Form: 

From today (Wednesday 25 March), we are changing the way we want you to notify us about how the virus has impacted your work. Previously we asked you to notify your line manager, now we want you to notify us directly using this form

Please complete the form if you are:  

  • Self-isolating because you, or someone in your household, has symptoms  
  • Self-isolating because you, or someone in your household, are included in a vulnerable or high-risk group as defined by the Government. 
  • Self-isolating because you have Covid-19 which has been confirmed through a test. 
  • You are not able to work because you are caring for a dependant. 

Please complete the form as soon as possible to ensure we have an accurate picture across the business as quickly as possible.  

You do not need to complete this form if:  

  • You received a separate email yesterday (Tuesday 24 March) and have already completed the form.
  • You have been stood down under the Corridor Agreement.
  • You are working from home and are not self-isolating due to one of the above reasons

To ensure that we have up to date information, if your situation changes, please fill in the form again at that point. 


How will we use your information?

This information is needed to help the business monitor the impact of the virus on our employees. 
Your data will remain confidential and will be used by relevant members of the HR team, in accordance with our data privacy policy.   

Key information about the form:

  • This form replaces all employee and manager forms which you previously may have been asked to complete. These will be turned off. 
  • You may have received this communication to both your personal and work email address. You only need to complete the form once. 
  • There is no need to contact HR Direct to confirm you have completed the form.  
  • It is particularly important that you check that your payroll number & CDSID are correct.  
  • You do not need to be connected to the JLR network to complete the form, or complete the form on a JLR device. You will be able to access the form from any laptop or mobile device. You will need to be connected to the internet. 
  • Once you click submit, your information will be recorded. You will not receive a confirmation email and HR Direct will be unable to confirm you have submitted a form, therefore please do not raise a ticket to request this.   

What if I have problems accessing or submitting the form?  

If you cannot access the form email HR Direct at As communicated on Monday 23 March, the HR Direct process has also changed and the telephone service has been replaced with an email service only.

Please note: HR Direct cannot advise whether or not you need to self-isolate. Instead you should continue to visit the UK NHS online tool, which is regularly updated, to reflect the most up-to-date guidance, or consult the official advice where you are based.  

CHANGES TO HR DIRECT (Update from 23 March)

From today, Monday 23 March, your route to contact HR Direct is changing. Until further notice you will be unable to contact the service by phone. Please instead contact the team directly at

We want to reassure you that we still have a team of HR advisors available to support you. When emailing your query, please make sure you provide us with the following information, as this will help us deal with your query as quickly as possible:

  • In the subject line of your email clearly state if your query is Coronavirus-related
  • your full name and CDSID
  • payroll number
  • a contact telephone number (in case we need to call you back)
  • relevant details explaining your query

Due to the ongoing volume of Coronavirus queries, the team will continue to prioritise these over any other HR-related issues.

Where possible the team will respond to your query by email. However, in more complex cases, one of our HR advisors may contact you by phone, to discuss the issue in more detail.

ISOLATION NOTES (Update from 20 March)

Today the government have introduced new isolation notes for employees who have been unable to work for more than seven days because of COVID-19.

This note provides employees with evidence that they have self-isolated due to Coronavirus either because they have symptoms or they live with someone who has symptoms.

If you have been absent for seven days or less:

You must complete a self-certification note for your first seven days of absence. To ensure you are paid correctly you must send your self-certification certificate to Payroll within the first 10 days of being absent.

If you have been absent for eight days or more:

You must complete an isolation note, which can be accessed through the NHS website and NHS 111 online. You will need to answer a series of questions, after which an isolation note will be emailed to you. Please send your self-certification and isolation notes to Payroll:

EMC, BAC, Monthly Paid Associates -

Salaried employees -


The guidance below applies to UK based employees only

Revised management guidelines were issued on Tuesday (17 March) evening in regards to self-isolation.

The Company has reflected on concerns expressed by colleagues who need to self-isolate because either you or a member of your household have symptoms, or you are in a vulnerable group as defined by the Government, and are unable to work from home. After a short period of review, we have decided to revise and clarify the position.

Self-isolation will continue to be classified as sickness and you will be paid Company sick pay for the duration of the absence in line with existing agreements.

Given the exceptional and unprecedented circumstances, the Attendance Management Procedure, which is the Company’s procedure for managing absence, will not be applied for periods of self-isolation.

Once you have begun self-isolation you are expected to strictly adhere to the guidance provided by the NHS for the period applicable to you. Please refer to the NHS guidance here for up to date information. Your health and that of your family, friends and colleagues is of the utmost importance and if you do not strictly adhere to these self-isolation conditions whilst on Company sick pay, the matter will be taken very seriously and formal action may be taken.


The UK government has clarified the guidance for those individuals at increased risk of severe illness from coronavirus (COVID-19) who should be particularly stringent in following social distancing measures.

For full guidance visit the NHS website

If you need further advice contact HR Direct. Email and include "Coronavirus" in your email subject title. 

Useful links:

- For more guidance about Coronavirus please visit the NHS website.

- You can also find guidance regarding social distancing on the Government website.