Good COP/Bad COP

We spoke to Castle Bromwich TIC winners ahead of the Global Convention in December

For their TIC project, Plant Quality's Ben Cowling and Geoff Deakin formed the Team 'Good COP/Bad COP' to address the problem of unnecessary waste within the Conformity of Production (COP) Audit Process. Following a thorough review of the existing process and utilising Why Analysis, they concluded that the excessive wastage in both resources and time was a result of a manual paper-based system, so set out to create a digital solution. The Circle deployed tablets locally and designed an interactive digital audit sheet which linked directly to SharePoint. The improvement saw a significant reduction in paper wastage, which not only supports our Sustainability goals, but it's reduced the process time too.

What was it like to present at the Regional Convention?

Ben: "Exciting with a few nerves especially given the scale of the event. It was the first time I had got through to this stage and the actual day was so well put together and managed; it really was a fantastic day and one I felt very privileged to be part of. I felt it was particularly evident the support and comradery between all the TIC teams at the event especially the ones representing Castle Bromwich; this really helped in the room when presenting out our project."

Geoff: "Surprisingly, there were a little less nerves when it came to presenting at Regional than in the locals, and the fact that the rest of the Castle Bromwich teams went to support each other when they were presenting was a massive help and really good to see." 

How do you feel about being selected to go through to the Global Convention

Ben: "Extremely proud of myself and the team. The calibre of the presentations at the Regional Convention was exceptional so to be selected gives me a massive sense of achievement and pride in being able to represent Castle Bromwich at the Global Convention."

Geoff: "The standard of all the presentations at Regional was very high so to be selected to go to Global is a proud moment for me, I’m still buzzing about it now two weeks later and really can’t wait to do it all over again."

What’s been the best thing about taking part in TIC?

Ben: "Working as a team and the fun we have had throughout the project. Especially with what is probably the most daunting step in the TIC journey - the presentation, the laughs we had putting this together actually turned this into the most enjoyable part."

Geoff: "I have enjoyed the whole process of TIC from start to finish, but for me the best bit and most memorable would have to be some of the ideas meetings we had were brilliant - I still laugh about them even now. No idea however weird or crazy it may seem is a bad idea."

Tell us which word from our new purpose or Creators’ Code resonates with you most when it comes to your TIC journey…

Ben: "Growth – from learning new technical/computer skills that I can use in my everyday role to watching the team develop especially the confidence around actually presenting the project out to senior leaders within the business."

Geoff: "From the Creators' Code, the word ‘Unity’ means the most to me. It's been a really team effort, not just me and Ben but from everyone that has been involved in the project, from our coach Anthony to the team (still keeping the names secret) in W Block, to the IT department in Gaydon. It really is amazing what can be achieve when people work together."

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