InMotion helps Urgent.ly become available to consumers more immediately
Jaguar Land Rover
Jaguar Land Rover’s investment capital arm, InMotion Ventures, has announced it is supporting connected roadside assistance service Urgent.ly.
Investing alongside BMW i Ventures and Porsche Ventures, the
group will allow Urgent.ly to reach its ambition of becoming market leader in
the USA before expanding globally.
Chris Spanos, CEO and co-founder of Urgent.ly, said the team
are grateful to be working with some the world’s top global brands as they
build a service that customers demand and deserve. He adds:
“We look forward to continuing to innovate our connected
services across the rapidly evolving global automotive, insurance and mobility
markets, where we have consistently driven increases in customer satisfaction
over the legacy analogue models that have defined the industry for the past 70
Urgent.ly has connected more than 45,000 recovery vehicles
on its platform in the last two years, also securing deals with several OEMs
and insurers. The service has been designed to offer a fully integrated
recovery service from first notification to repair, connected through a
seamless end-to-end digital experience.
The connected application will geo-locate a customer and their
vehicle before using a specially-designed algorithm to match, assign, and
dispatch the best-rated and closest recovery provider with the correct
equipment to the customer.
Sebastian Peck, InMotion’s Managing Director, said: “With
Urgent.ly, customers will be able to receive an end-to-end digital experience
for their premium vehicles. InMotion is incredibly excited to support Chris and
the team throughout this exciting phase of growth.”
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