Standard Work Confirmation (SWC) is crucial in maintaining quality and delivering results.
A recent visit by the International Automotive Task Force (IATF) to the EMC found a gap in In Process Containment (‘IPC’) and In Process Deviation (‘IPD’) process.
As a result, the IPS team took on the challenge to update all Standard Work Confirmations (‘SWC’) across the facility.
A crucial part of reengaging SWC was training. The IPS team undertook a wave of upskilling workshops throughout March across all functions, with a robust follow up once training was complete. This programme will continue in April, with the aim of engaging more associates with the SWC process.
Leading the training for the IPS team is Colleen Evans. She said: “We are looking to create ‘process experts’ at the EMC that can work safely, which means being unrushed and not taking short cuts or putting themselves and others at risk. They will also be able to deliver dependable, transparent and good quality, consistently – every time. The experts will also be able to identify when something is wrong and support improvements.
“When used correctly, the SWC process is a very powerful tool.”
James Deen and Bal Singh from the IPs team are taking part in this year’s TIC and along with their EMC colleagues Justin Harvey and Ryan Pace are aiming to drive improvement in the quality of SWCs.
With the support of IPS coach Sarah Wilkowski, they have been monitoring SWCs across Mod 1 and 1A for 29 weeks, to understand the baseline conditions.
During this time, a total of 27,000 SWCs were conducted, yet there were only 19 Concern and Corrective Action Report (‘CCAR’) actions raised.
As a result, James and Sarah conducted 15 SWCs in one hall and found 27 actions.
James said: “There seems to be a clear link to the mind-set of Team Leaders that SWCs are not seen as a positive thing.
“It’s important to help them understand that it’s not about blaming someone for doing something wrong, but more of an opportunity to find improvements and coach where needed.”
If you are attending the EMC Local TIC Convention keep an eye out for their presentation for find out more.