Meet Corporate Security & Business Protection Superhero Andrew Sheppard
Jaguar Land Rover
The Corporate Security and Business Protection team does a vital job protecting and safeguarding Jaguar Land Rover and its people everyday.
In this series we will be looking at some of the superheroes
within the team. This week we meet Security & Emergency Operations Officer
Andrew Sheppard –
Security & Emergency Operations Officer
When I left school I always wanted to be a chef growing up,
so I started as a baker and went on to be a pastry chef. I did that for a few
years until I was 20, at which point my parents emigrated to Spain.
I was living out there helping my mother, who was a teacher,
and baking for six years or so, before a job opportunity arose when Land Rover
started building the new T5 Body-in-White building at Solihull. They wanted
some help keeping the site secure and to assist contractors.
After a couple of years of working on gate security, I
progressed to the Corporate Security & Business Protection (CSBP) team. My
first posting was as a Security & Emergency Officer at Browns Lane.
When I worked on the gates at Solihull I got an excellent
insight into the core team’s ‘protecting the future of Jaguar Land Rover’
mission by shadowing them and learning about the different scenarios they had
to deal with. This included responding to and dealing with medical and fire
It prompted me to embark upon a basic fire-fighting course
where I was awarded the outstanding pupil of the class. At Solihull, I took
numerous medical and fire-related training courses to improve my ability to
protect the company and its people.
These skills have been really tested over my seven years on
site and I have responded to numerous incidents over the years. It’s so very busy
at Solihull – it’s unbelievable. I’ve dealt with five deaths, numerous traumas,
car crashes, finger lacerations, strokes, heart attacks, and even anaphylactic
shocks. Everything you can think of we’ve dealt with it.
All of our people are now trained to the First Response
Emergency Care (FREC) Level 3 standard. I’m actually a FREC 4 which focuses on
trauma and urgent patient care along with maintaining the competence of our
FREC 3 colleagues, all with the ambition to make the people and the site safer.
The spectrum of work is huge and requires a lot of mental
strength, team work and a focused approach. About three years ago, I was asked
to share my knowledge on fire-fighting and the breathing apparatus, so I gained
my national teaching qualification and have gone on to teach lots of our CSBP colleagues.
We also have a fantastic reputation and liaison with the external emergency
In September, we had five weeks of training with Warwickshire
Fire and Rescue where we did exercises with the external fire crews to develop
effective working practices. We also teach the fire brigades a thing or two, we
know the best way to cut our cars in an emergency and they turn to us for our
expertise and knowledge. When we have an incident, they will ask us what
support we need from them, which is the biggest compliment you can get.
The job is physically demanding, and you can lose up to two
litres of water through sweat working in such intense heat all-day long. I
moved to Fen End in 2017, when the new building was finished. I initially
started by running the training sessions, which I really enjoyed.
I have now found myself in a position where I can make a
difference within the business to help ‘protect the future of Jaguar Land
Rover’ by developing and enhancing the learning of other members of CSBP. I was
keen to introduce new processes and smarter ways of working to tackle areas of
vulnerability which has allowed me to influence change across the business. Now
I have the opportunity to do that at a senior level so that was a really
impactful moment for me.
This year is my 15th year with Jaguar Land Rover and I’ve
loved every moment. I will continue to deliver as effectively as I possibly can
in order to continue to protect Jaguar Land Rover, the people and the
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