We catch up with one of our newly formed TIC teams, the ‘Rapid Responders’, from Body in White, who’s circle theme aims to make safety in work easier, quicker and accessible to all, after one of their colleagues and fellow TIC team members suffered a cardiac arrest last year.
The team is made up of Kim Challis, Mark Hopkins, Paul Tinken, Ste Murray and Matty Vose.
Asked what the project is about, Kim said: “After what happened to Paul, we wanted to deliver a project that could bring emergency response times down and raise awareness of who to get in touch with, in case of a medical emergency on site.
“Ste’s original idea was to get everyone trained up in CPR, however, once we shared the idea with Health and Safety and Business Protection (BP), we realised that it wasn’t achievable because of the specialised skills employees would need and the cost would be high to put everyone through the training.
“So, we asked ourselves, if we can’t respond quicker ourselves to the emergency, how do we get the response from Business Protection quicker to the patient?”
The circle talked us through what Business Protection does and why is it important to raise awareness amongst our colleagues on the shop floor.
Kim added: “Business Protection is who employees need to contact in a medical emergency as the team are trained first aiders and have defibrillators in the vehicles.
Business Protection has a four-minute response time, however most of the time, associates don’t know who to call if, for example, someone is feeling unwell or has collapsed. The other problem is now we now have removed the land lines on site, there is no internal phones to dial the emergency 333 number to BP. So, an employee would need to dial the full number including the area code which they might not know.
“Four minutes, plus the time spent to figure out what to do, brings the response time to eight potentially nine minutes in total. And if we think that, in case of a serious medical issue, the chance of survival of a patient decreases by 10% every minute.
“We also wanted to educate people on the shop floor on the challenges BP face on a daily basis and what their role is.
“This is why we are designing boards with BP contact details, local first aiders ownerships across production and maintenance, with information in case of emergency and the nearest defibrillator’s location in each area.
Talking about returning to work, Paul said: “At first, I felt really anxious about it because I didn’t know who to call in case of another emergency, whether it be for myself or for another colleague.
“So, through our TIC project, we will be empowering and educating our workforce so that they know who to contact in an emergency situation which will not only reduce response times for BP but could save lives.”
Matty said: “From a development perspective, we have already learnt so much through taking part in TIC and are more confident in sharing our ideas with fellow colleagues, having done our research, so it’s been a real learning curve,
Kim added: “We also hoping this project can help to reduce absence rate by making people feel as they can have all the medical support they need!”
The Team Improvement Circle (TIC) programme is an opportunity to reveal your potential and shape our future by improving an aspect of your workplace.
TIC is also a brilliant enabler to engagement, allowing you to realise your potential, do something different and give you exposure to other departments and people within our business. It is also a key way that employees can play their part in Refocus transformation- our number one priority in manufacturing.